Category Archives: Pod 4

Office Closure in Observance of Independence day (07/05/21)

The Sales Simplicity office will be closed Monday, July 5th in observance of The 4th of July. We will resume our regular hours of 9:00 AM to 6:00 PM on Tuesday, July 6th, 2021. If you have a non-emergency, please email your requests to support@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times please use the Emergency After Hours Number.

Office Closure In Observance of Memorial Day (5/31/2021)

The Sales Simplicity office will be closed Monday, May 31, 2021, in observance of Memorial Day. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Tuesday, June 1st, 2021. If you have a non-emergency, please email your requests to support@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours. If you have an emergency during these times, please use the Emergency After Hours Number.

Sales Simplicity Version 21

Version 21 of Sales Simplicity will be released to your environment beginning at 9:00 PM PST on 1/25/2021. This update is estimated to take 4 hours. To make sure you do not lose anything you are working on, please make sure to save your work and log out of the system prior to the installation date and time listed above. You will be logged out of Sales Simplicity when the update begins.

This update largely focuses on bringing new features to Sales Simplicity including:

  • 2 new web topo parameters to hide sold lots and hide total price for sold lots
  • Allowing multiple tasks to be completed at once in the control center
  • Expanded text editing tools in the Customer Marketing email creator
  • The ability to group sales agents into “teams”, which will allow those users to access each other’s customers without giving them blanket permission to “View other users’ customers”
  • A new quote system which allows users to lock selected option pricing for prospects/leads for a set number of days, allowing you to honor pricing presented to a customer.
  • The ability to modify the “from” email address for Eblasts
  • The ability to schedule the date/time an eblast is to be sent
  • The ability to mark an email task to be automatically completed on it’s due date

Click Here to read the full release notes for version 20.1.

Have any questions? Feel free to contact us at account@salessimplicity.com.

Office Closure in Observance of Martin Luther King Jr. Day (1/18/2021)

The Sales Simplicity office will be closed Monday January 18th, 2021, in observance of Martin Luther King Jr. Day. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Tuesday, January 19th, 2021. If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times, please use the Emergency After Hours Number. 

Happy Holidays from Sales Simplicity

Please note that Sales Simplicity Software will be closed the following days in observance of 2020 Christmas and New Years:

  • Wednesday, December 23rd, 2020 we will be closing at 3 pm E.S.T.
  • Thursday, December 24th, 2020
  • Friday, December 25th, 2020
  • Friday, January 1st, 2021

    During these times our office will be closed.  If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times please use the Emergency After Hours Number.

    Office Closure in Observance of Thanksgiving (11/26 and 11/27)

    The Sales Simplicity office will be closed Thursday and Friday, November 26 and 27, 2020, in observance of Thanksgiving. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Monday, November 30th, 2020. If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times, please use the Emergency After Hours Number. 

    Office Closure In Observance of Veterans Day (11/11/2020)

    The Sales Simplicity office will be closed Wednesday, November 11th, 2020, in observance of Veterans Day. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Thursday, November 12th, 2020. If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours. If you have an emergency during these times, please use the Emergency After Hours Number. Thank you to all those would have served our country

    Update to Sales Simplicity Version 20.1

    Version 20.1 of Sales Simplicity will be released to your environment beginning at 9:00 PM PST on 9/29/2020. This update is estimated to take 4 hours. To make sure you do not lose anything you are working on, please make sure to save your work and log out of the system prior to the installation date and time listed above. You will be logged out of Sales Simplicity when the update begins.

    This update is a service pack to version 20.0 that addresses a number of bugs that are detailed in the release notes below.

    Click Here to read the full release notes for version 20.1.

    Have any questions? Feel free to contact us at account@salessimplicity.com.

    Office Closure In Observance of Independence Day (7/03/2020)

    The Sales Simplicity office will be closed Friday, July 03, 2020, in observance of Independence Day. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Monday, July 6, 2020. If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours. If you have an emergency during these times, please use the Emergency After Hours Number.

    Sales Simplicity Update to Version 20.0

    Version 20.0 of Sales Simplicity will be released to your environment beginning at 9:00 PM PST on 6/10/2020. This update is estimated to take 4 hours. To make sure you do not lose anything you are working on, please make sure to save your work and log out of the system prior to the installation date and time listed above. You will be logged out of Sales Simplicity when the update begins.

    Some key notes about this update:

    • Password Requirements have changed to help ensure account and data security. Upon your first login after the 20.0 update, you will be prompted to change your password to fulfill the following requirements:
      • 8 Character Minimum
      • One upper case letter, one lower case letter, and one number required
      • Assorted special characters are allowed (!”#$%&'()*+,-./:;<=>?@[\]^_`{|}~)
      • Case sensitivity will always be enforced.

    If you would like to avoid users needing to update their passwords after the update please have them update their passwords to meet the above criteria.

    • The Forgot Password process has been updated to require username and email address to receive the “Reset Password” email.
    • Improved loading times on Follow Up>To-Do Suite
    • Sign on Another Device for DocuSign has been improved to prevent blank popups
    • Various system updates and bug fixes

    Click Here to read the full release notes for version 20.0.

    Have any questions? Feel free to contact us at account@salessimplicity.com.