Author Archives: Jessica Bohannon
FTP service switched to new IP Address
As of 7/30/2019 ftp.salessimplicity.net now points at the new IP address of 104.42.221.152
Most builders should see no issue with the changeover and should be able to login as normal.
If you *do* experience an issue with the new IP address, please reach out to support@salessimplicity.net and we will get you fixed up. đŸ™‚
Server maintenance tonight – 6/19/2019 9PM PST to 2 am PST
We will have heavier than normal server maintenance tonight to include application down time.
Please make sure that you have saved your work and logged out of the application by 9pm PST.
Server maintenance tonight – 6/18/2019 9PM PST to 2 am PST
We will have heavier than normal server maintenance tonight to include application down time.
Please make sure that you have saved your work and logged out of the application by 9pm PST.
Server IP address change pending
Over the next few weeks our server’s IP addresses are going to be changing.
The new IP addresses will be:
Web / FTP Server – 104.42.221.152
SQL Server – 168.62.7.125
New email IP range – 104.42.221.152, 40.83.173.216
Any IP address whitelisting that you may have should be updated to include these IP addresses. This includes whitelisting on your BMT server to communicate with the web server or via FTP, whitelisting on your firewalls to allow access to the website, or whitelisting on your email servers to allow email communications from the servers.
If you’re not sure what this means for you, or how to implement these changes, email us @ support@salessimplicity.net
6/3 @ 10 PM MST to 4 AM MST Server maintenance
We have a planned maintenance window from 10 PM MST to 4 AM MST tonight, 6/3. The application will be unavailable during this time.
Please make sure that you have your data saved and are logged out of the application before this time.
4/12 – Downtime for Server Maintenance 10pm MST – 12 MST
Our hosted environment will experience downtime tonight 4/12/2019 from 10pm MST to 12pm MST.
Please make sure that you have saved your work and logged out of the application prior to this downtime.
TLS encryption update
The internet is constantly changing and growing. To better support a safe internet, the PCI Security Standards Council is recommending that websites stop supporting less secure modes of encryption.
By June 30th, 2018 many sites across the internet will stop supporting TLS 1.0. This includes our integration partner, DocuSign. You can read more from DocuSign after the ‘Continue reading’.
Most modern browsers will *NOT* be impacted by this update. Just in case, we recommend verifying that your browser will support the new encryption standards. One site you can use to verify this is the SSLLabs site here.
If you find that your browser is not compliant, there are instructions after the ‘Continue reading’ that you can either give to your IT company or follow yourself to allow your browser to support TLS 1.0