Category Archives: Uncategorized

Office Closure in Observance of Labor Day (Monday 9/6)

The Sales Simplicity office will be closed Monday, September 6, 2021, in observance of Labor Day. We will resume our regular hours of 9:00 AM to 8:00 PM E.S.T. on Tuesday, September 7, 2021. If you have a non-emergency, please email your requests to salessimplicitysupport@mii.com as usual to open a ticket that will be addressed upon our return to normal business hours.

Office Closure in Observance of Independence day (07/05/21)

The Sales Simplicity office will be closed Monday, July 5th in observance of The 4th of July. We will resume our regular hours of 9:00 AM to 6:00 PM on Tuesday, July 6th, 2021. If you have a non-emergency, please email your requests to support@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times please use the Emergency After Hours Number.

Office Closure In Observance of Memorial Day (5/31/2021)

The Sales Simplicity office will be closed Monday, May 31, 2021, in observance of Memorial Day. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Tuesday, June 1st, 2021. If you have a non-emergency, please email your requests to support@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours. If you have an emergency during these times, please use the Emergency After Hours Number.

Office Closure in Observance of Martin Luther King Jr. Day (1/18/2021)

The Sales Simplicity office will be closed Monday January 18th, 2021, in observance of Martin Luther King Jr. Day. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Tuesday, January 19th, 2021. If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times, please use the Emergency After Hours Number. 

Happy Holidays from Sales Simplicity

Please note that Sales Simplicity Software will be closed the following days in observance of 2020 Christmas and New Years:

  • Wednesday, December 23rd, 2020 we will be closing at 3 pm E.S.T.
  • Thursday, December 24th, 2020
  • Friday, December 25th, 2020
  • Friday, January 1st, 2021

    During these times our office will be closed.  If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times please use the Emergency After Hours Number.

    Office Closure in Observance of Thanksgiving (11/26 and 11/27)

    The Sales Simplicity office will be closed Thursday and Friday, November 26 and 27, 2020, in observance of Thanksgiving. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Monday, November 30th, 2020. If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times, please use the Emergency After Hours Number. 

    Office Closure In Observance of Veterans Day (11/11/2020)

    The Sales Simplicity office will be closed Wednesday, November 11th, 2020, in observance of Veterans Day. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Thursday, November 12th, 2020. If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours. If you have an emergency during these times, please use the Emergency After Hours Number. Thank you to all those would have served our country

    Office Closure In Observance of Independence Day (7/03/2020)

    The Sales Simplicity office will be closed Friday, July 03, 2020, in observance of Independence Day. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Monday, July 6, 2020. If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours. If you have an emergency during these times, please use the Emergency After Hours Number.

    Office Closure In Observance of Memorial Day (5/25/2020)

    The Sales Simplicity office will be closed Monday, May 25, 2020, in observance of Memorial Day. We will resume our regular support hours of 6:00 AM to 6:00 PM Mountain time on Tuesday, May 26, 2020. If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours. If you have an emergency during these times, please use the Emergency After Hours Number.

    PLEASE READ: Upcoming Changes to Password Requirements

    In the coming weeks version 20.0 of Sales Simplicity will be released. In that release is a change to password requirements to better ensure account and data security. This may have an impact on a large number of your users. Any user who has a password that does not meet the below minimum requirements will forced to update their password when they log into the application for the first time after the release. You may wish to inform your users of the upcoming change and instruct them to update their passwords so once the release is live there will be nothing they need to do.

    New password requirements:

    • 8 Character Minimum 
    • One upper case letter, one lower case letter, and one number required 
    • Assorted special characters are allowed (!”#$%&'()*+,-./:;<=>?@[\]^_`{|}~) 
    • Case sensitivity will always be enforced.