Category Archives: Pod 5

Staged release builders

We will be closed Monday, January 21st, 2019 in observance of Martin Luther King, Jr. Day.

We will resume our regular hours of 8:00 AM to 5:00 PM on Tuesday, January 22nd, 2019
If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times please use the Emergency After Hours Number.

Happy Holidays from Sales Simplicity

Please note that Sales Simplicity Software will be closed the following days in observance of 2018 Christmas and New Years:

  • Monday, December 24th
  • Tuesday, December 25th
  • Monday, December 31st
  • Tuesday , January 1st

During these times our office will be closed.  If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times please use the Emergency After Hours Number.

Sales Simplicity Office Closed This Afternoon

Sales Simplicity offices will be closed this afternoon starting at 12pm Mountain for our annual Holiday Party. Help will still be available at the emergency number, or tickets sent to account@salessimplicity.com with “URGENT” in the subject.  Normal business hours will resume tomorrow, Thursday the 6th, at 6am Mountain.

Happy Thanksgiving from our family to yours!

Please note In observation of the holiday we will be closed Thursday November 22nd and Friday the 23rd.

If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours. If you have an emergency during these times please use the Emergency After Hours Number.

We truly wish you and your family a safe and happy holiday

DocuSign Integrated Builders

Attention DocuSign Integration Users:

DocuSign pushed a release this Tuesday that seems to have caused a minor issue with a small number of our builders.  If you get an error message or misplaced tags when generating a DocuSign contract from Sales Simplicity, please email account@salessimplicity.com immediately and we will loop in the appropriate parties.  The fix appears to be a minor setting change on the backend of your DocuSign account and the DocuSign Partner Relations team is ready to make that switch for any builders experiencing difficulties.

If you do not get an error message when sending to DocuSign your environment was not impacted.

Thank you,

Sales Simplicity Software

Security Update

Starting July 17th, Sales Simplicity will be redirecting all builders to using secure connections via HTTPS. Previously, we have allowed builders to opt-in to forcing a secure connection. Going forward we will be forcing all builders to use a HTTPS connection with the application.
This change will not apply to self hosted builders.
Most users will not be impacted by this change. The redirect will happen automatically when they login to the site.

Any builders who have external links to non- HTTPS sites (such as option images or user images) may see security warnings about insecure content being requested, or the browser may simply block the content without a warning. These builders will want to ensure that their image hosting also uses HTTPS in order to prevent these warnings.
If you would like to opt-in to having HTTPS turned on now, please email us at support@salessimplicity.net.

If you would like to test out the HTTPS version to verify compatibility you can append https:// to your normal Sales Simplicity login portal. So, mysite.salessimplicity.net would become https://mysite.salessimplicity.net

Social Security # Fields Will Be Renamed

Sales Simplicity Admins,

We wanted to send a quick note in advance to our users regarding the upcoming 18.1 release. In this release, we’ll be renaming, at the root database level, the Buyer SSN, Co-Buyer SSN, and User SSN fields. This will have no effect on the current Sales Simplicity application but will effectively break these screens in the legacy version. If you’re running custom reports or data pulls using these fields, they may need to be adjusted as well.  For more details, click the link below.  For any questions, please open a ticket with account@salessimplicity.com .  Do not reply to this post, as comments are not monitored.

 

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TLS encryption update

The internet is constantly changing and growing. To better support a safe internet, the PCI Security Standards Council is recommending that websites stop supporting less secure modes of encryption.

By June 30th, 2018 many sites across the internet will stop supporting TLS 1.0. This includes our integration partner, DocuSign. You can read more from DocuSign after the ‘Continue reading’.

Most modern browsers will *NOT* be impacted by this update. Just in case, we recommend verifying that your browser will support the new encryption standards. One site you can use to verify this is the SSLLabs site here.

If you find that your browser is not compliant, there are instructions after the ‘Continue reading’ that you can either give to your IT company or follow yourself to allow your browser to support TLS 1.0

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