Category Archives: Pod 3

Server IP address change pending

Over the next few weeks our server’s IP addresses are going to be changing.

The new IP addresses will be:

Web / FTP Server – 104.42.221.152
SQL Server – 168.62.7.125

New email IP range – 104.42.221.152, 40.83.173.216

Any IP address whitelisting that you may have should be updated to include these IP addresses. This includes whitelisting on your BMT server to communicate with the web server or via FTP, whitelisting on your firewalls to allow access to the website, or whitelisting on your email servers to allow email communications from the servers.

If you’re not sure what this means for you, or how to implement these changes, email us @ support@salessimplicity.net

Holiday Closure: Monday May 27th

The Sales Simplicity office will be closed Monday May 27th in observance of Memorial Day. We will resume our regular hours of 8:00 AM to 5:00 PM on Tuesday, May 28th, 2019. If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times please use the Emergency After Hours Number.

Version 19.0 Release

The newest release version of Sales Simplicity, Version 19.0, will be released to your environment beginning at 9pm Pacific on Wednesday, May 15th, 2019.  This update is expected to take up to 4 hours.  Please ensure your work is saved by this point, as you will be logged out of the system when the release begins.

New features in this release include:

  • FollowUp Tasks Assigned To Department Representatives
  • FollowUp Tasks Based Off Stage of Construction and/or Stage of Escrow
  • Remove All Button Added To Options Tab
  • Misc Updates To Improve Clarity And Intuitive Use
  • And more! Access Version 19.0 Release Notes Here

If you have any questions or concerns please contact account@salessimplicity.com 

We will be closed Monday, January 21st, 2019 in observance of Martin Luther King, Jr. Day.

We will resume our regular hours of 8:00 AM to 5:00 PM on Tuesday, January 22nd, 2019
If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times please use the Emergency After Hours Number.

Happy Holidays from Sales Simplicity

Please note that Sales Simplicity Software will be closed the following days in observance of 2018 Christmas and New Years:

  • Monday, December 24th
  • Tuesday, December 25th
  • Monday, December 31st
  • Tuesday , January 1st

During these times our office will be closed.  If you have a non-emergency, please email your requests to account@salessimplicity.com as usual to open a ticket that will be addressed upon our return to normal business hours.  If you have an emergency during these times please use the Emergency After Hours Number.

Sales Simplicity Office Closed This Afternoon

Sales Simplicity offices will be closed this afternoon starting at 12pm Mountain for our annual Holiday Party. Help will still be available at the emergency number, or tickets sent to account@salessimplicity.com with “URGENT” in the subject.  Normal business hours will resume tomorrow, Thursday the 6th, at 6am Mountain.