Please note In observation of the holiday we will be closed Thursday November 22nd and Friday the 23rd.
If you have a non-emergency, please email your requests to firstname.lastname@example.org as usual to open a ticket that will be addressed upon our return to normal business hours. If you have an emergency during these times please use the Emergency After Hours Number.
We truly wish you and your family a safe and happy holiday
Attention DocuSign Integration Users:
DocuSign pushed a release this Tuesday that seems to have caused a minor issue with a small number of our builders. If you get an error message or misplaced tags when generating a DocuSign contract from Sales Simplicity, please email email@example.com immediately and we will loop in the appropriate parties. The fix appears to be a minor setting change on the backend of your DocuSign account and the DocuSign Partner Relations team is ready to make that switch for any builders experiencing difficulties.
If you do not get an error message when sending to DocuSign your environment was not impacted.
Sales Simplicity Software
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Starting July 17th, Sales Simplicity will be redirecting all builders to using secure connections via HTTPS. Previously, we have allowed builders to opt-in to forcing a secure connection. Going forward we will be forcing all builders to use a HTTPS connection with the application.
This change will not apply to self hosted builders.
Most users will not be impacted by this change. The redirect will happen automatically when they login to the site.
Any builders who have external links to non- HTTPS sites (such as option images or user images) may see security warnings about insecure content being requested, or the browser may simply block the content without a warning. These builders will want to ensure that their image hosting also uses HTTPS in order to prevent these warnings.
If you would like to opt-in to having HTTPS turned on now, please email us at firstname.lastname@example.org.
If you would like to test out the HTTPS version to verify compatibility you can append https:// to your normal Sales Simplicity login portal. So, mysite.salessimplicity.net would become https://mysite.salessimplicity.net
Sales Simplicity Admins,
We wanted to send a quick note in advance to our users regarding the upcoming 18.1 release. In this release, we’ll be renaming, at the root database level, the Buyer SSN, Co-Buyer SSN, and User SSN fields. This will have no effect on the current Sales Simplicity application but will effectively break these screens in the legacy version. If you’re running custom reports or data pulls using these fields, they may need to be adjusted as well. For more details, click the link below. For any questions, please open a ticket with email@example.com . Do not reply to this post, as comments are not monitored.
The internet is constantly changing and growing. To better support a safe internet, the PCI Security Standards Council is recommending that websites stop supporting less secure modes of encryption.
By June 30th, 2018 many sites across the internet will stop supporting TLS 1.0. This includes our integration partner, DocuSign. You can read more from DocuSign after the ‘Continue reading’.
Most modern browsers will *NOT* be impacted by this update. Just in case, we recommend verifying that your browser will support the new encryption standards. One site you can use to verify this is the SSLLabs site here.
If you find that your browser is not compliant, there are instructions after the ‘Continue reading’ that you can either give to your IT company or follow yourself to allow your browser to support TLS 1.0
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Sales Simplicity offices will be closed in observance of Memorial Day this upcoming Monday, may 28th, 2018. The emergency number will still be monitored but should be only used for emergencies that cannot wait until Tuesday. Emails sent to firstname.lastname@example.org with the subject URGENT will also be monitored.